We love Docuvault! It has made file organization much more efficient in the firm. Their support and sales alike are always very responsive. Would absolutely recommend this product to other companies and admins.
- Eric Hillyard-Poling
Company
Jan Dils Attorneys at Law, LC
Industry: Legal Services
Location: West Virginia, United States
Founded in 1994, Jan Dils Attorneys at Law is a leading U.S. law firm specialising in Veterans Disability, Social Security Disability, and Personal Injury law. Managing thousands of legal documents across active cases, the firm needed a faster, more organised way to handle documentation within Salesforce.
The Challenge
Like many legal firms, Jan Dils Attorneys at Law relies heavily on documents every day. Case files, legal records, client correspondence, and supporting documents need to be easy to find and securely managed.
As document volumes increased, keeping files organised became increasingly important for maintaining efficiency across the firm.
The team wanted a solution that could:
- Organise documents more efficiently
- Reduce time spent searching for files
- Work natively within Salesforce
- Be backed by responsive customer support
The Solution
The firm implemented DocuVault, Bigworks’ Salesforce-native document management solution.
By keeping documents organised within Salesforce, DocuVault gave the team a centralised location to manage files without changing the way they already worked.
Key capabilities included:
- Centralised document storage
- Faster document retrieval
- Better file organisation
- Secure document management inside Salesforce
The Results
The impact was immediate.
“We love DocuVault! It has made file organisation much more efficient in the firm. Their support and sales alike are always very responsive. Would absolutely recommend this product to other companies and admins.”
Eric Hillyard-Poling
Project Manager
Jan Dils Attorneys at Law, LC
For the team, the biggest improvements were:
- ✔ More efficient file organisation
- ✔ Faster access to documents
- ✔ Responsive onboarding and customer support
- ✔ Greater confidence in managing documents within Salesforce
Looking Ahead
As firms continue to adopt AI-powered workflows and automate business processes, having well-organised documents inside Salesforce becomes even more valuable.
A structured document foundation not only improves day-to-day operations but also prepares organisations for the next generation of intelligent document management.
